Due to high demand and limited production, we are experiencing some delays due to the recently implemented safeguards + protective measures set in Los Angeles. If we have your piece on hand, we hope to ship it to you within 5-10 business days. You can always email us at firstname.lastname@example.org for more details on specific styles!
So sorry you don't love your purchase! We allow forfree 30 day returns on every order within the U.S., no questions asked. Kindly email us email@example.com with your order number + we will send you a return label. Your refund will be returned to your original payment method once we receive the merchandise. Your credit card should take about 3-5 business days to process the refund.
Shipping outside of the U.S. is calculated at checkout, please note that you will be responsible for any import taxes + fees upon receiving. Shipping generally takes 7-10 days to arrive from the ship date. We unfortunately cannot allow returns outside of the U.S.
Yes! Please let us know when you request your return label, + we will issue your store credit so you can begin shopping! We can not ship your new purchase until your original has been returned to us.
We are happy to send you visuals of your dream stack! Just email us at firstname.lastname@example.org + we will get back to you with additional photos!
All of our necklaces come in 18 inches with an adjustable loop at 16 inches; to make them perfect for layering with your current necklaces, or so you can stack two from rain + bow! If you prefer a longer length, check out our necklace extenders!
We are so happy this ring caught your eye! At this time, it only comes in the sizes available on our website. With so many letter options, it has been a bit of a logistical nightmare to roll out all sizes. Rest assured, we take your recommendations to heart + are working on launching more sizes soon. Please stay tuned!!
We're happy to help! Feel free to reach out to us via email at email@example.com + our team will get back to you between Monday-Friday, 9am-6pm ET.